We strive to process orders as quickly as possible, therefore we are not able to edit an order after it is placed. If the order has a mistake such as incorrect shipping address, please contact us ASAP so we can try to cancel & refund the order before it’s dispatched. We’re not able to refund orders once they have dispatched to the incorrect shipping address, so please double-check for accuracy before placing your order. If there was a mistake in item/size/color/etc and we are not able to cancel it before it leaves the warehouse, you can file a return once the order arrives.

If any item in your order arrives broken, damaged, or otherwise faulty, please notify us via the Returns Portal as soon as possible and we will send you a free replacement. Please include photos when prompted, and do not discard the damaged item until we have contacted you, as we may ask for additional information to help prevent quality issues in the future.

If you receive the wrong item, please contact us so we can dispatch your correct order ASAP. We will arrange free return shipping of the incorrect item.

Contact us within 7 business days of the alleged delivery date, and we'll file a lost package claim on it.

You will receive an email from us when your order ships which includes your tracking details.