Returns & exchanges are accepted within 30 days of delivery on all eligible items that meet the following criteria:

• Unworn (no damage, marks, or personal stains)
• In original box with tissue/packaging
• Orders shipped within the United States

Returns not accepted on:

• Drinkware

Return Options:

• Exchange for a different size
• Exchange for a different item within $5 of the original price
• Refund to original payment method

• EXCHANGES: you buy the return label* to send item(s) back to us, we cover shipping the new item(s) out to you!
• RETURNS: you buy the return label* and the original shipping cost is nonrefundable. These amounts will be deducted from your refund amount.

*Return label costs approximately $10 USD, and can be purchased in our Returns Portal.

• Follow the steps on our Returns Portal to process your return & download a return shipping label.
• Remember to include the original packing slip and packaging materials (shoe box, tissue, etc) in your return package.
• Do not stick shipping label directly to the shoe box — use a mailer bag.
• Returns must be shipped within 14 days of requesting your label.

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows delivered.

• EXCHANGES Your new item will dispatch the same day that your returned item is accepted.
• REFUNDS Your refund will be processed the same day your returned item is accepted. Please note that refunds to original payment method can take up to 5-7 business days to appear in your bank account due to varying processing times of financial organizations.